Accidental Death and Dismemberment insurance provides cash payment for accidental loss of life or limb while traveling on a common carrier.
Aero-medical transportation arranges to medically transport a patient to a suitable health care facility, or return home, in order to receive adequate care.
After-hours services allows a qualified representative from your organization to be available to your customers 24 hours a day, 7 days a week to provide immediate answers to urgent benefit questions or offer the necessary assistance when they need it most.
Airline reservations provide full service air travel accommodations to destinations worldwide.
Baggage delay insurance provides reimbursement for essential items if luggage is delayed at least 24 hours.
Baggage loss insurance provides reimbursement for lost, stolen luggage.
Case management services include the assessment and monitoring of a patient from initial report of sickness or injury to time of completion.
City profiles provide travelers access to information on over 10,000 destinations worldwide, including a complete report on local entertainment, social customs, and health advisories.
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Claims administration services provide the expertise of claims examiners knowledgeable in accident/health and international claims management to accurately and efficiently adjudicate your claims.
Collision damage wavier reimburses insured for the cost of the deductible charged on auto insurance claims.
Concierge services offer a suite of specialized services including travel information on virtually any destination worldwide, trip planning, acquisition of hard-to-find entertainment tickets, restaurant reviews and recommendations, retail shopping, epicurean needs, hotel/airline/rental car reservations, management of customer's gift buying needs throughout the year and many similar services.
Credit card replacement provides assistance in obtaining new cards if old cards are lost or stolen.
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Deposits, advances and guarantees provide monetary assurance to medical facilities, hotels, airlines and other like providers to secure service for the patient.
Dispatch of physician or specialist arranges the dispatch of a doctor to the patient's location in a medical emergency.
Embassy and consular services provide referrals to travelers needing the assistance of US embassies and consulates.
Emergency cash assistance arranges the electronic transfer of funds to travelers in need of emergency cash.
Emergency medical evacuation and repatriation arranges to medically transport a patient to a suitable health care facility, or return home, in order to receive adequate care.
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Epicurean needs arranges the delivery of specialized foods and beverages to your home or office, including gourmet meats and fine wine.
Event ticketing provides tickets to virtually any sporting, theater or concert event worldwide. Consolidated packages are available, which include hotel, airline tickets, and rental car or limousine service.
Flowers and gift baskets include the purchase and shipment of flowers and gift baskets to friends, family members and business associates.
Gateway customer service provides your customers with a single toll free telephone number, staffed by experienced and courteous associates, to call for any questions related to your products and services. Our associates can verify an individual's eligibility for the product/service, provide a general description of your program and how it works, and transfer the caller to any other appropriate service partners.
Golf outings and tee times provide referrals and tee times at golf courses around the world.
Hospital bill audit and fee negotiation services include prospective and retrospective fee negotiations and review of large hospital bills to determine billing errors and discrepancies and appropriateness of charges.
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Hotel accommodations offer research and recommendations on hotels worldwide and the ability to book reservations on the customer's behalf.
Lost document assistance provides assistance in recovering and delivering valuable or important documents.
Management of gift buying needs throughout the year coordinates the delivery of gifts, flowers or gift baskets to certain friends, family members or business associates at designated times of the year.
Medical monitoring includes the monitoring and assessment of a patient from initial report of sickness or injury to time of completion.
Medical transportation coverage provides for coordination and payment of a medically supervised evacuation or repatriation to the nearest facility capable of providing care. Provides for payment if patient must be transported a second time to a healthcare facility closer to his permanent residence.
Meet & greet services include the pick-up of friends, family members or business associates at airports or other common carrier destinations by limousine personnel.
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Missed connection insurance provides reimbursement for the additional costs to "catch up" to a common carrier if the cause of delay is an accident or weather.
Multi-lingual services provide telephone or local translation assistance.
Nurse help line services include clinical assessment, education, and general health information performed by registered nurses via telephone.
Personalized retail shopping assistance includes purchasing selected retail items at the customer's request.
Prescription drug and eyeglass replacement provides assistance in acquiring or refilling prescription drugs and replacing lost or stolen eyeglasses when traveling.
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Pre-trip assistance provides information on travel destinations, city profiles, weather, special events, ATM locations, currency exchange rates, immunization and passport requirements and related services.
Procurement of hard-to-find items ensures our associates will use every means possible to obtain an obscure or exotic item which the member requests.
Rental car reservations provide worldwide reservations through most major rental car agencies.
Repatriation of deceased remains organizes and provides payment for the return home of the traveler's deceased remains by obtaining all necessary clearances and arrangements.
Restaurant reviews and reservations provide customers with information on restaurants worldwide and the ability to book reservations from anywhere, anytime.
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Return of automobile arranges for the return of private vehicles or rental cars to appropriate destination if the traveler is sick, injured or otherwise unable to do so.
Return of minor children/traveling companion arranges the return home of traveler's minor children or traveling companion if traveler becomes sick or injured.
Sickness/Accident insurance provides reimbursement up to a predetermined limit of the insured's primary health insurance deductible or co-insurance costs if traveling 100 miles or more away from home. If insured is without medical insurance, benefit will provide $100 for each day of hospitalization.
Travel insurance pays for the cost of treatment associated with medical or dental emergency incurred while traveling
Trip cancellation insurance provides reimbursement for nonrefundable trip payments and deposits if a trip is canceled for illness, death or other specific unforeseen circumstances.
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Trip inconvenience insurance provides cash payment for an inconvenience experienced by a traveler, including hospitalization, involvement in a traffic accident, victim of a crime, loss of a passport, or other similar occurrences.
Trip interruption insurance provides reimbursement for nonrefundable trip payments and deposits if a trip is interrupted for illness, death or other specific unforeseen circumstances.
Vacation delay insurance provides reimbursement for meals and accommodations when a trip is unexpectedly delayed.
Vacation planning offers full service travel agency functions, including hotel accommodations, airline reservations, transportation and suggested itinerary.
Worldwide legal assistance provides referrals to travelers requiring the services of local legal personnel, embassies and consulates. Bail bond assistance is also included.
Worldwide medical information provides necessary inoculation and vaccination, and detailed general health and medical descriptions of destinations around the world.
Worldwide physician and hospital database (PPO) provides customers with medical referrals from one of the largest networks of doctors, specialists and health care facilities in the world.
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