On Call in Action: Mystery Illness in Cuba

Nurse Rushing

Whether you’re traveling for business, school, or pleasure, it’s safe to say that things don’t always go as planned. (Good thing you always remember to pack your On Call card!) But here’s the thing: unless you’ve actually experienced a travel emergency (a broken leg, lost prescription, stolen passport, or even a legal mix-up), it’s hard to imagine how travel assistance…

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What is Travel Risk Management?

manage your risk

Travel risk management (TRM) is a comprehensive, consistent and proactive approach to protecting your people and your organization from travel risks. The broader notion of travel risk management and duty of care is not just linked to how well your organization can respond to a crisis—but rather, how well it can actually prevent a crisis…

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Earth-Friendly Travel: How to Reduce Your Organization’s Carbon Footprint

Reduce greenhouse gas emission for climate change and sustainabl

No matter where you spent your winter, it’s safe to say that you probably had a bit of an unusual one. Many Americans experienced drastic drops in temperature followed by weeks of warm, spring weather. While some enjoyed the break in snowfall, others were concerned by the temperature change and the potential effects of global…

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Travel Etiquette Around the World: Cuba

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Cuba, the largest island in the Caribbean, has been the topic of controversy since an embargo was put in place by the United States in 1960. And while jumping on a plane for a beach vacation to Cuba is still out of the question, under new regulations, more Americans are now able to experience a…

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Crisis Communications in Our New World: Guidelines for Colleges & Universities

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In the wake of the terrorist attacks in Paris and Brussels, colleges and universities are seeing the value in aligning their communications protocols with their travel risk management initiatives now more than ever. But are you confident your students know how to tell you they’re safe—and reach out for help—during a crisis abroad?  Here are…

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On Call in Action: Accident on Spring Break

Hotel pool

Whether you’re traveling for business, school, or pleasure, it’s safe to say that things don’t always go as planned. (Good thing you always remember to pack your On Call card!) But here’s the thing: unless you’ve actually experienced a travel emergency (a broken leg, lost prescription, stolen passport, or even a legal mix-up), it’s hard to imagine how travel assistance…

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The Consummate Host: How Institutions Can Protect Inbound Student Safety

international students

The statistics revealed in the 2015 Open Doors Report demonstrate just how internationalized U.S. higher education has become: not only has the number of study abroad students more than tripled over the last few decades, but the number of international students at U.S. colleges and universities experienced the highest rate of growth in thirty-five years. In fact a record…

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The Sharing Economy: 5 Essential Safety Tips for a Safer Ride

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Getting a ride wherever and whenever you need it has never been easier thanks to sharing economy services like Uber and Lyft. But this ease and simplicity also presents some risks, especially in unfamiliar surroundings. Read our tips below to keep yourself safe when using sharing economy services when you travel. Wait in a Safe…

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Security Landscape in Rio: Q+A with Jim Hutton

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Last month we sat down with our Chief Medical Officer, Dr. Wheeler, to talk about the medical landscape in Rio and what travelers can expect if they need emergent medical care while traveling there. This month, we’re switching our gears to safety and picking our Chief Security Officer, Jim Hutton’s, brain on the topic. Read…

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4 Things NOT to Take Home from a Trip

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It’s hard enough remembering to re-pack all the essentials when your trip is over. But did you know that bringing back the wrong things could actually spell BIG trouble? Unfortunately, many travelers are unaware they may be packing items that could lead to major issues—not just when they get back to the U.S, but also…

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