Your Business Goals:
To gain a competitive edge by offering distinctive benefits through a product On Call will help you design
To retain key customers by creating brand loyalty by providing unique services
To increase sales by offering specialized enhancements to your current products
To improve customer service by extending your sales, claims, and customer service hours to nights and weekends with On Call's After-Hours Services
Most insurance and financial service based products are viewed as interchangeable by the average consumer, so it is imperative that companies engaged in these markets generate a greater sense of perceived value in their products and that they have the services to prove their worth. On Call will help you achieve your goals through customization and presentation of a comprehensive product that includes any of the following services and benefits to appeal to your customers:
24/7 Medical Assistance
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Aero Medical Transportation/Emergency Evacuation Services
Repatriation of Mortal Remains
Worldwide Medical Information
Nurse Help Line Services
Prescription Drug and Eyeglass Replacement
Medical Monitoring
Worldwide Medical Referrals (worldwide physician and hospital database)
Dispatch of Physician or Specialist
Pre-Trip Information-health warnings, immunization requirements
Deposits, Advances, Guarantees
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24/7 Travel Assistance
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Pre-Trip Information- destination guides, weather, passport requirements, currency exchange, etc.
Translation Services (Multilingual services)
Embassy and Consular Services
Worldwide Legal Assistance
Lost document assistance
Emergency Cash Assistance
Trip Interruption Assistance
Trip Delay Assistance
Missed Connection Assistance
Baggage Delay Assistance
Trip Cancellation Assistance
Return of Minor Children
Return of Automobile
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Concierge Services
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Restaurant reviews and reservations
Event ticketing
City profiles
Airline reservations
Hotel accommodations
Rental car reservations
Vacation planning
Epicurean needs
Personalized retail shopping assistance
Flowers and gift baskets
Management of gift buying needs
Golf outings and tee times
Meet & greet services
Procurement of hard-to-find items
Gateway customer service
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Managed Care
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Case management services
Hospital bill audit and fee negotiation services
Worldwide medical information
Claims administration services
After-hours services
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