On Call International Travel Assistance

Travel Assistance for Insurers and TPAs

Let On Call International complement your product offering with our customized programs and first-class customer service.

Need a quote? Have questions?
Contact On Call International at mail@oncallinternational.com or call 800-575-5014.

As your business partner, we will work closely with you to design distinctive products that will allow you to stand out in a competitive industry. We will help you retain key customers by creating brand loyalty through products with unique benefits, and our focus on specialized enhancements to your current products will help you increase sales.

Medical Assistance

  • Emergency Medical Transportation (Evacuation/Repatriation)
  • Medical Monitoring
  • 24-hour Nurse Helpline
  • Medical, Dental, & Pharmacy Referrals
  • Deposit, Advance & Payment Guarantees
  • Dispatch of Medicine, Physician, or Nurse
  • Return of Deceased Remains
  • Return of Minor Children
  • Family Reunion

Security Services

  • Political Evacuation
  • Online Country Risk Assessments
  • Security Alerts and Warnings
  • Global Threat Monitoring
  • Electronic Traveler Tracking
  • Secure Transportation
  • Disaster/Crisis Management

Travel Assistance

  • Pre-Travel Destination and Health Information
  • 24/7 Emergency Travel Arrangements
  • Translation and Interpreter Assistance
  • Emergency Travel Funds Assistance
  • Worldwide Legal Assistance
  • Lost/Stolen Travel Documents Assistance
  • Emergency Message Forwarding
  • Lost Luggage Assistance
  • Vehicle Return Assistance
  • Pet Return Assistance

Concierge Services

  • "Must See or Do" for 10,000 Cities
  • Hotel, Restaurant, Limo Reservations
  • Floral or Gift Basket Delivery
  • Shopping Locations
  • Nightlife Recommendations
  • "Especially for Kids"
  • Spectator Sports/Amusement Parks
  • Golf Tee Times
  • Health Clubs
  • Performing Arts/Sports Tickets
  • Special Event Packages
  • Business Services

Why Travel Assistance?

Compare the Difference Between Travel Assistance and Travel Insurance

Travel Assistance

Provides immediate support and assistance in case of an emergency with services such as:
  • Emergency evacuation and repatriation to the hospital of the member's choice, regardless of medical necessity
  • Covers you for any trip 50 miles or more from home, domestically and internationally
  • Can be purchased annually, for year-round coverage and is a great supplement to travel insurance

Travel Insurance

  • Covers monetary damages and compensates for unforeseen events like trip cancellation
  • Typically covers a single trip
View complete travel insurance vs travel assistance comparison »

On Call in the News

President & CEO Mike Kelly recently appeared with Neil Cavuto of Fox News to discuss On Call's efforts in evacuating hundreds of students, business and leisure travelers out of Cairo, Egypt during the political crisis.
Emergency Travel Assistance in the news
View more On Call International media coverage »

On Call in Action

On Call International helps travelers with emergency travel assistance everyday. Here is a true story from a recent incident.

On the last day of a three-week trip in San Juan, a traveler broke her back in a serious car accident, requiring an immediate, eight-hour surgery.

As the woman underwent the procedure, On Call International communicated with her family to arrange an evacuation with medical supervision for later that same day. As the patient returned to her home hospital, she and her family were able to focus on her long-term recovery rather than the financial hardship of paying $25,000 for an air ambulance had On Call not been by her side.

Yes, please include my email address in the On Call International mailing list.
I understand I can remove myself from the mailing list at anytime.
Global Response Center
One Delaware Drive
Salem, New Hampshire 03079 USA
Toll Free: (800) 575-5014
Tel: (603) 328-1926
Fax: (603) 898-9172
If you are on your trip and have an emergency, please contact our 24/7
Global Response Center at (800) 575-5014 (toll free U.S. or Canada) or
(603) 328-1926 (anywhere in the world). You can also email us for
emergencies at mail@oncallinternational.com