On Call International Travel Assistance

Travel Assistance for Maritime

Relax at sea with confidence knowing On Call will come to your rescue in the event of an accident or illness on vacation.

On Call International serves the maritime industry with customizable products and services. Below is a summarized list of travel assistance services for Yacht and Cruise Ship excursions. Contact us at mail@oncallinternational.com or 800-575-5014 for more information regarding maritime services.

Cruise Ships

We are proud to provide medical and travel assistance programs for the guests and crew of major cruise lines, supplementing the services provided by the ship's own medical and guest services departments.

Medical Services

  • Medical Disembarkation and Hospital Admission Assistance
  • Medical Case Management from Disembarkation to Return Home or Back to Cruise Ship
  • Emergency Medical Transportation (Evacuation/Repatriation)
  • Medical Facility Network
  • Third Party Billing and Subrogation
  • Repatriation of Deceased Remains
  • Pharmacy Re-Supply

Need a quote? Have questions?
Contact On Call International at mail@oncallinternational.com
or call 800-575-5014.

Yachts

With more than 20 years' experience in maritime and cruise ship medicine our medical team is only a phone call away, no matter where your voyage takes you. Upon notice of an onboard medical incident, our in-house physicians will have direct contact with your captain or crew to find appropriate care and to get you back on course.

We offer customizable medical advisory and assistance services to meet the unique needs of your yacht, including:

24/7 Worldwide Medical Information & Assistance

  • Physicians On Call 24/7
  • Medical Monitoring
  • Medical/Dental/Pharmacy Referral
  • Hospital Deposit and Guarantees
  • Dispatch of Medication
  • Dispatch of Physician
  • Emergency Medical Evacuation
  • Medical Repatriation
  • Joining of Ill Family Member Accommodations
  • Return of Deceased Remains
  • Arrangement of Employee Medical Screenings
  • Medical Kits/AEDs
  • Pharmacy Re-Supply

Travel Assistance

  • 24/7 Emergency Travel Arrangements
  • Translation Assistance
  • Emergency Travel Funds Assistance
  • Worldwide Legal Assistance
  • Lost Travel Documents Assistance
  • Assistance with replacement of Credit Card/Travelers Checks
  • Concierge Services

Why Travel Assistance?

Compare the Difference Between Travel Assistance and Travel Insurance

Travel Assistance

Provides immediate support and assistance in case of an emergency with services such as:
  • Emergency evacuation and repatriation to the hospital of the member's choice, regardless of medical necessity
  • Covers you for any trip 50 miles or more from home, domestically and internationally
  • Can be purchased annually, for year-round coverage and is a great supplement to travel insurance

Travel Insurance

  • Covers monetary damages and compensates for unforeseen events like trip cancellation
  • Typically covers a single trip
View complete travel insurance vs travel assistance comparison »

On Call in the News

President & CEO Mike Kelly recently appeared with Neil Cavuto of Fox News to discuss On Call's efforts in evacuating hundreds of students, business and leisure travelers out of Cairo, Egypt during the political crisis.
Emergency Travel Assistance in the news
View more On Call International media coverage »

On Call in Action

On Call International helps travelers with emergency travel assistance everyday. Here is a true story from a recent incident.

A hotel's housekeeper found a guest lying unconscious on the floor of his room, and the traveler was rushed to the local hospital.

On Call International's medical director immediately began to monitor the case and consult with the attending physicians. In addition to pre-existing high blood pressure, the man had contracted a serious case of malaria. The Benin, West Africa hospital was not capable of treating this life-threatening condition, so On Call immediately evacuated the man to a more suitable hospital in Portugal.

After the patient was treated for two weeks in the Portuguese hospital, On Call safely transported the patient by air ambulance to the U.S. for long-term care. Without On Call, this traveler would have been responsible for emergency transportation costs of more than $100,000.

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Global Response Center
One Delaware Drive
Salem, New Hampshire 03079 USA
Toll Free: (800) 575-5014
Tel: (603) 328-1926
Fax: (603) 898-9172
If you are on your trip and have an emergency, please contact our 24/7
Global Response Center at (800) 575-5014 (toll free U.S. or Canada) or
(603) 328-1926 (anywhere in the world). You can also email us for
emergencies at mail@oncallinternational.com