On Call International Travel Assistance

Travel Assistance for NGOs

Global evacuation capabilities and travel assistance your NGO can depend on.

Need a quote? Have questions?
Contact On Call International at mail@oncallinternational.com or call 800-575-5014.

When you are working in the world's most remote or high risk regions, we help ensure your health and safety, no matter what kind of emergency you may encounter. Our global presence and customizable medical and security services provide you with a dedicated link to the assistance you need.

Medical Assistance

  • Emergency Medical Transportation (Evacuation/Repatriation)
  • Medical Monitoring
  • 24-hour Nurse Helpline
  • Medical, Dental and Pharmacy Referrals
  • Deposit, Advance and Payment Guarantees
  • Dispatch of Medicine, Physician, or Nurse
  • Return of Deceased Remains
  • Return of Minor Children

Security Services

  • Political Evacuation
  • Online Country Risk Assessments
  • Security Alerts and Warnings
  • Global Threat Monitoring
  • Electronic Traveler Tracking
  • Secure Transportation
  • Disaster/Crisis Management

Travel Assistance

  • Pre-Travel Destination and Health Information
  • 24/7 Emergency Travel Arrangements
  • Translation and Interpreter Assistance
  • Emergency Travel Funds Assistance
  • Worldwide Legal Assistance
  • Lost/Stolen Travel Documents Assistance
  • Emergency Message Forwarding
  • Lost Luggage Assistance
  • Vehicle Return Assistance
  • Pet Return Assistance

Why Travel Assistance?

Compare the Difference Between Travel Assistance and Travel Insurance

Travel Assistance

Provides immediate support and assistance in case of an emergency with services such as:
  • Emergency evacuation and repatriation to the hospital of the member's choice, regardless of medical necessity
  • Covers you for any trip 50 miles or more from home, domestically and internationally
  • Can be purchased annually, for year-round coverage and is a great supplement to travel insurance

Travel Insurance

  • Covers monetary damages and compensates for unforeseen events like trip cancellation
  • Typically covers a single trip
View complete travel insurance vs travel assistance comparison »

On Call in the News

President & CEO Mike Kelly recently appeared with Neil Cavuto of Fox News to discuss On Call's efforts in evacuating hundreds of students, business and leisure travelers out of Cairo, Egypt during the political crisis.
Emergency Travel Assistance in the news
View more On Call International media coverage »

On Call in Action

On Call International helps travelers with emergency travel assistance everyday. Here is a true story from a recent incident.

An Australia-bound traveler's passport was stolen somewhere between Boston and Los Angeles, causing her to miss her international flight to Sydney.

The woman called On Call International in tears, but her worries were soon put to rest. Within minutes, On Call's assistance coordinators made arrangements to obtain an emergency passport, and reserved a local hotel for the woman to stay until it would be delivered. In just two days, she not only received a new passport, but was on her way to Sydney after On Call coordinated her new flight itinerary, as well

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Global Response Center
One Delaware Drive
Salem, New Hampshire 03079 USA
Toll Free: (800) 575-5014
Tel: (603) 328-1926
Fax: (603) 898-9172
If you are on your trip and have an emergency, please contact our 24/7
Global Response Center at (800) 575-5014 (toll free U.S. or Canada) or
(603) 328-1926 (anywhere in the world). You can also email us for
emergencies at mail@oncallinternational.com