On Call International Travel Assistance

Travel Assistance Products for Travel Agents

You help your clients plan vacations; partner with On Call International and help your clients plan for the unexpected, too.

Need a quote? Have questions?
Contact On Call International at mail@oncallinternational.com or call 800-575-5014.

Offer your customers the complete travel package by partnering with On Call. While no one can foresee natural disasters or medical emergencies, your clients will travel at ease knowing our medical and travel assistance memberships have them covered for unforeseen travel emergencies.

Our memberships offer key emergency assistance, including medical evacuation regardless of medical necessity. Members are covered for any trips more than 50 miles from home.

We offer highly competitive commission rates, as well as membership discounts for you, too!

Find out why you should offer travel assistance in addition to travel insurance. Speak with a travel assistance expert at (800) 575-5014 and review the travel insurance and travel assistance comparison.

Medical Assistance

  • UNLIMITED Emergency Medical Transportation (Evacuation/Repatriation) to a hospital of your choice
  • Medical Transportation Home After Hospitalization
  • Expert Medical Monitoring
  • 24-hour Nurse Helpline, connecting you with a licensed nurse counselor about minor injuries, symptoms, or general health and well being
  • Worldwide Medical, Dental and Pharmacy Referrals
  • Deposit, Advance and Payment Guarantees
  • Dispatch of Medicine, Physician or Nurse
  • Return of Minor Children
  • Family Reunion
  • Return of Deceased Remains

Travel Assistance

  • Pre-Travel Destination and Health Information
  • 24/7 Emergency Travel Arrangements
  • Travel Companion Assistance
  • Translation and Interpreter Assistance
  • Emergency Travel Funds Assistance
  • Embassy and Consular Relations
  • Worldwide Legal Assistance
  • Lost/Stolen Travel Documents Assistance
  • Credit Card Replacement Assistance
  • Emergency Message Forwarding
  • Lost and Delayed Luggage Assistance

Why Travel Assistance?

Compare the Difference Between Travel Assistance and Travel Insurance

Travel Assistance

Provides immediate support and assistance in case of an emergency with services such as:
  • Emergency evacuation and repatriation to the hospital of the member's choice, regardless of medical necessity
  • Covers you for any trip 50 miles or more from home, domestically and internationally
  • Can be purchased annually, for year-round coverage and is a great supplement to travel insurance

Travel Insurance

  • Covers monetary damages and compensates for unforeseen events like trip cancellation
  • Typically covers a single trip
View complete travel insurance vs travel assistance comparison »

On Call in the News

President & CEO Mike Kelly recently appeared with Neil Cavuto of Fox News to discuss On Call's efforts in evacuating hundreds of students, business and leisure travelers out of Cairo, Egypt during the political crisis.
Emergency Travel Assistance in the news
View more On Call International media coverage »

On Call in Action

On Call International helps travelers with emergency travel assistance everyday. Here is a true story from a recent incident.

A woman was enjoying an adrenaline-packed excursion in Mexico with her husband when she lost control of her ATV and crashed into a rock wall. The local hospital was not capable of treating her multiple broken ribs and the hematoma on her lung. She needed an immediate evacuation back to her hometown in Virginia for long-term treatment.

On Call International evacuated the woman by air ambulance, with her husband at her side. Soon after, she was safe at home with her primary doctors, receiving the treatment needed for long-term recovery.

Yes, please include my email address in the On Call International mailing list.
I understand I can remove myself from the mailing list at anytime.
Global Response Center
One Delaware Drive
Salem, New Hampshire 03079 USA
Toll Free: (800) 575-5014
Tel: (603) 328-1926
Fax: (603) 898-9172
If you are on your trip and have an emergency, please contact our 24/7
Global Response Center at (800) 575-5014 (toll free U.S. or Canada) or
(603) 328-1926 (anywhere in the world). You can also email us for
emergencies at mail@oncallinternational.com