On Call International Travel Assistance

Deluxe Membership

Need more features than our Annual Travel Assistance Membership provides? Upgrade to our NEW Deluxe Membership.

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Travel Assistance

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From global civil unrest to devastating natural disasters, our clients who travel far and often need heightened coverage now more than ever. In response to the changing travel climate, On Call International now offers even more protection with Deluxe Membership Travel Assistance.

Our NEW Deluxe Membership offers all the same great services as our Annual Membership, plus:

  • Natural Disaster Coverage
  • Political Evacuation Coverage
  • Traveling Companion Return
  • Pet Return
  • Our legacy 24/7/365 Medical & Travel Assistance that never leaves your side!

Who Qualifies?

  • US Citizens and Residents up to age 76
  • Travelers whose trips do not exceed 90 consecutive days each. If your trips commonly last more than 90 days, please choose our Annual Membership for the best coverage.
  • Travelers on business or pleasure, or even study abroad, more than 50 miles from home

Medical Assistance for On Call Deluxe Members

  • UNLIMITED Emergency Medical Transportation (Evacuation/Repatriation) to a hospital of your choice, regardless of medical necessity
  • Medical Transportation Home After Hospitalization
  • Expert Medical Monitoring
  • 24-hour Nurse Helpline, connecting you with a licensed nurse counselor about minor injuries, symptoms, or general health and well being
  • Worldwide Medical, Dental and Pharmacy Referrals
  • Deposit, Advance and Payment Guarantees
  • Dispatch of Medicine, Physician or Nurse
  • Return of Traveling Companion
  • Return of Pet
  • Family Reunion
  • Return of Deceased Remains

Security Assistance for On Call Deluxe Members

  • Natural Disaster Evacuation, in the event an earthquake, volcanic eruption or other natural disaster makes your location uninhabitable
  • Political Evacuation, in the event On Call's security team finds political or military events in your destination place you in harm's way

Travel Assistance for On Call Deluxe Members

  • Pre-Travel Destination and Health Information
  • 24/7 Emergency Travel Arrangements
  • Travel Companion Assistance
  • Translation and Interpreter Assistance
  • Emergency Travel Funds Assistance
  • Embassy and Consular Relations
  • Worldwide Legal Assistance
  • Lost/Stolen Travel Documents Assistance
  • Credit Card Replacement Assistance
  • Emergency Message Forwarding
  • Lost and Delayed Luggage Assistance
This is only an outline of the membership's features. Read the full Member Handbook for Deluxe Membership here. Medical evacuation and repatriation benefits are underwritten by the United States Fire Insurance Company.

Why Travel Assistance?

Compare the Difference Between Travel Assistance and Travel Insurance

Travel Assistance

Provides immediate support and assistance in case of an emergency with services such as:
  • Emergency evacuation and repatriation to the hospital of the member's choice, regardless of medical necessity
  • Covers you for any trip 50 miles or more from home, domestically and internationally
  • Can be purchased annually, for year-round coverage and is a great supplement to travel insurance

Travel Insurance

  • Covers monetary damages and compensates for unforeseen events like trip cancellation
  • Typically covers a single trip
View complete travel insurance vs travel assistance comparison »

On Call in the News

President & CEO Mike Kelly recently appeared with Neil Cavuto of Fox News to discuss On Call's efforts in evacuating hundreds of students, business and leisure travelers out of Cairo, Egypt during the political crisis.
Emergency Travel Assistance in the news
View more On Call International media coverage »

On Call in Action

On Call International helps travelers with emergency travel assistance everyday. Here is a true story from a recent incident.

On the last day of a three-week trip in San Juan, a traveler broke her back in a serious car accident, requiring an immediate, eight-hour surgery.

As the woman underwent the procedure, On Call International communicated with her family to arrange an evacuation with medical supervision for later that same day. As the patient returned to her home hospital, she and her family were able to focus on her long-term recovery rather than the financial hardship of paying $25,000 for an air ambulance had On Call not been by her side.

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Global Response Center
One Delaware Drive
Salem, New Hampshire 03079 USA
Toll Free: (800) 575-5014
Tel: (603) 328-1926
Fax: (603) 898-9172
If you are on your trip and have an emergency, please contact our 24/7
Global Response Center at (800) 575-5014 (toll free U.S. or Canada) or
(603) 328-1926 (anywhere in the world). You can also email us for
emergencies at mail@oncallinternational.com