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On Call in Action

A surfer found himself in "deep water" after losing control of his surfboard on a rogue wave in the Cayman Islands. After reaching the coastline, he was rushed to a local hospital where he learned he had ruptured a tendon in his knee, putting an end to his vacation.

The patient needed surgery as soon as possible, but On Call International's medical director recommended the patient have surgery in his hometown to avoid in-flight, post-surgical complications. Just hours after the accident, On Call had both the pain-stricken surfer and his wife on a flight with medical supervision. Once home, the patient was able to undergo the operation and begin the road to both his recovery and next vacation's surf.

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Did you know On Call International Assistance Coordinators are available to assist you 24 hours a day, 365 days a year? Nothing is more important to us than your peace of mind, and that comes from knowing you're protected by the best medical and travel assistance available.

Emergency Assistance for On Call Members

If you are on your trip and have an emergency, please contact our 24/7 call center at 800-407-7307 (toll free from the U.S. or Canada) or 603-898-9159 (call collect from anywhere in the world). You can also email us at mail@oncallinternational.com.

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Global Response Center
One Delaware Drive
Salem, New Hampshire 03079 USA
Toll Free: (800) 575-5014
Tel: (603) 328-1926
Fax: (603) 898-9172
If you are on your trip and have an emergency, please contact our 24/7
Global Response Center at (800) 575-5014 (toll free U.S. or Canada) or
(603) 328-1926 (anywhere in the world). You can also email us for
emergencies at mail@oncallinternational.com