On Call International Travel Assistance

Travel Insurance Comparison

Compare the Difference Between Travel Assistance and Travel Insurance

We get this question all the time, "What's the difference between Travel Assistance and Travel Insurance?" At On Call International, we're here to make it easy to determine the coverage that's right for you.

Travel Assistance


Travel Assistance Provides Immediate Support and Assistance in Case of an Emergency

Providers like On Call International offer the following services to make trips worry free when traveling more than 50 miles from home:

  • Emergency medical evacuation and repatriation to the hospital of the member's choice, regardless of medical necessity
  • Immediate help with travel arrangements for member, companion and family in the case of an emergency back home
  • Prescription replacement assistance if lost or forgotten while traveling
  • Worldwide medical, dental, pharmacy and legal referrals
  • Access to 24/7 Nurse Helpline service
  • Assistance with emergency travel funds, cash advances and credit card replacement
  • Delayed baggage tracking
  • Language translation, embassy and consular relations, and lost document replacement assistance
  • Legal assistance, including a free attorney consultation and bail bond assistance
  • Return of deceased remains, in the unfortunate occurrence of death while traveling

Travel Insurance


Travel Insurance covers monetary damages and compensates a traveler for costs of unforeseen emergencies while traveling.

Most travel insurance policies cover the following, but travelers should always check with their provider, as all policies are different.

  • Reimbursement for lost luggage
  • Reimbursement of non-refundable expenses, such as airline tickets, in the event a trip has to be cancelled
  • Costs incurred due to missed connections in the event of a delayed or overcrowded flight
  • Coverage of non-refundable expenses due to cancellations caused by weather, sudden illness or death, jury duty, emergency military duty, and bankruptcy of airline or cruise line prior to departure
  • Inclusion of travel assistance services
  • Reimbursement of expenses due to medical emergencies. Can include the cost of doctor visits, medication, and if needed, medical evacuation

Why You Need to Enroll in Travel Assistance Today

Both cost and caring service make Travel Assistance the perfect fit for frequent travelers and people who don't travel far but travel often. Whether work regularly takes you a few hours from home, you travel internationally, or you visit the grandkids all over the country, membership with On Call International means every trip you take is backed by a team of medical and travel professionals standing by in case you need help. Our affordable pricing makes it easy to justify the coverage because unlike travel insurance, you pay a set rate that isn't based on the cost of your trip. Annual Membership covers all your trips, big or small, for the year.

When you need travel insurance for big trips that require trip cancellation protection, travel assistance is a great supplement, because it gives you the flexibility to choose evacuation to your home hospital rather than receiving medical treatment locally, which is often not included in travel insurance plans.

On Call International's Global Response Center and Nurse Helpline is available to Members 24 hours a day, 7 days a week, 365 days a year. A full list of services and membership options as low as $225 for Annual Coverage are available.

Travel worry-free and buy travel assistance today!

Why Travel Assistance?

Compare the Difference Between Travel Assistance and Travel Insurance

Travel Assistance

Provides immediate support and assistance in case of an emergency with services such as:
  • Emergency evacuation and repatriation to the hospital of the member's choice, regardless of medical necessity
  • Covers you for any trip 50 miles or more from home, domestically and internationally
  • Can be purchased annually, for year-round coverage and is a great supplement to travel insurance

Travel Insurance

  • Covers monetary damages and compensates for unforeseen events like trip cancellation
  • Typically covers a single trip
View complete travel insurance vs travel assistance comparison »

On Call in the News

President & CEO Mike Kelly recently appeared with Neil Cavuto of Fox News to discuss On Call's efforts in evacuating hundreds of students, business and leisure travelers out of Cairo, Egypt during the political crisis.
Emergency Travel Assistance in the news
View more On Call International media coverage »

On Call in Action

On Call International helps travelers with emergency travel assistance everyday. Here is a true story from a recent incident.

While studying in France, a student suffered multiple injuries when he fell several stories from his dorm window. He was admitted to an Intensive Care Unit at a nearby hospital for a broken back, fractured ribs, and other injuries. After speaking with the local doctors, it was clear the patient needed evacuation back to the U.S. for further treatment.

Maintaining contact with the student's family every step of the way, On Call International immediately arranged for an air ambulance to transport him home, to New York, where he underwent the necessary treatment for a full recovery.

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Global Response Center
One Delaware Drive
Salem, New Hampshire 03079 USA
Toll Free: (800) 575-5014
Tel: (603) 328-1926
Fax: (603) 898-9172
If you are on your trip and have an emergency, please contact our 24/7
Global Response Center at (800) 575-5014 (toll free U.S. or Canada) or
(603) 328-1926 (anywhere in the world). You can also email us for
emergencies at mail@oncallinternational.com