On the last day of a three-week trip in San Juan, a traveler broke her back in a serious
car accident, requiring an immediate, eight-hour surgery.
As the woman underwent the procedure, On Call International communicated with her family to
arrange an evacuation with medical supervision for later that same day. As the patient returned
to her home hospital, she and her family were able to focus on her long-term recovery rather
than the financial hardship of paying $25,000 for an air ambulance had On Call not been by her side.