On Call International Travel Assistance

Single Trip Membership

Travel with On Call Single Trip Membership to safeguard against medical emergencies while traveling for leisure or business.

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Travel Assistance

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With an On Call International Single Trip Membership, you and your family will breathe easier, knowing you have access to a one-stop resource for any travel emergency. No one expects a broken arm or an earthquake while on vacation, but both can happen. Having medical and travel assistance is a necessity.

Coverage is available any time you travel more than 50 miles from home. You're covered for everything from road trips and camping to cruises — domestic or abroad.

Medical Assistance

  • UNLIMITED Emergency Medical Transportation (Evacuation/Repatriation) to a hospital of your choice
  • Medical Transportation Home After Hospitalization
  • Expert Medical Monitoring
  • 24-hour Nurse Helpline, connecting you with a licensed nurse counselor about minor injuries, symptoms, or general health and well being
  • Worldwide Medical, Dental and Pharmacy Referrals
  • Deposit, Advance and Payment Guarantees
  • Dispatch of Medicine, Physician or Nurse
  • Return of Minor Children
  • Family Reunion
  • Return of Deceased Remains

Travel Assistance

  • Pre-Travel Destination and Health Information
  • 24/7 Emergency Travel Arrangements
  • Travel Companion Assistance
  • Translation and Interpreter Assistance
  • Emergency Travel Funds Assistance
  • Embassy and Consular Relations
  • Worldwide Legal Assistance
  • Lost/Stolen Travel Documents Assistance
  • Credit Card Replacement Assistance
  • Emergency Message Forwarding
  • Lost and Delayed Luggage Assistance
This is only an outline of the membership's features. Read the full Member Handbook.

Why Travel Assistance?

Compare the Difference Between Travel Assistance and Travel Insurance

Travel Assistance

Provides immediate support and assistance in case of an emergency with services such as:
  • Emergency evacuation and repatriation to the hospital of the member's choice, regardless of medical necessity
  • Covers you for any trip 50 miles or more from home, domestically and internationally
  • Can be purchased annually, for year-round coverage and is a great supplement to travel insurance

Travel Insurance

  • Covers monetary damages and compensates for unforeseen events like trip cancellation
  • Typically covers a single trip
View complete travel insurance vs travel assistance comparison »

On Call in the News

President & CEO Mike Kelly recently appeared with Neil Cavuto of Fox News to discuss On Call's efforts in evacuating hundreds of students, business and leisure travelers out of Cairo, Egypt during the political crisis.
Emergency Travel Assistance in the news
View more On Call International media coverage »

On Call in Action

On Call International helps travelers with emergency travel assistance everyday. Here is a true story from a recent incident.

While visiting Dubai, a family's rental car was side-swiped by a bus, causing a serious accident. The local police placed responsibility on the severely injured American man, who, had been driving the family's car. The police took the hospitalized patient's passport and informed him of a likely civil claim charge.

On Call International's attorney instructed the man and his family on how to handle the situation until local legal representation was found. Within 24 hours, On Call placed the case with a leading law firm in Dubai to represent the man in a wrongful prosecution case. As a result, the man regained his passport and the civil claim was dismissed without arrest. Within a week, the injured man made a full recovery and returned to the U.S with his family.

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Global Response Center
One Delaware Drive
Salem, New Hampshire 03079 USA
Toll Free: (800) 575-5014
Tel: (603) 328-1926
Fax: (603) 898-9172
If you are on your trip and have an emergency, please contact our 24/7
Global Response Center at (800) 575-5014 (toll free U.S. or Canada) or
(603) 328-1926 (anywhere in the world). You can also email us for
emergencies at mail@oncallinternational.com