On Call International Travel Assistance

About On Call International

Do you have the best medical and travel assistance available?

On Call International is an industry leader in the medical and travel assistance field, providing travelers with emergency protection and services when they are away from home. On Call offers customized medical, security, travel, concierge and insurance products to more than 10 million travelers 24 hours a day, 365 days a year.

Our experienced, multi-lingual team of Assistance Coordinators specializes in delivering life-determining assistance during medical emergencies anywhere in the world as well as coordination of transportation home after accidents or illnesses.

As a core partner of International Assistance Group, On Call International is uniquely suited to partner with both corporations and individuals to tailor travel assistance programs that satisfy today's unique travel demands and deliver remarkable service.

Questions? Call Us.

Call us today for more information or to enroll. You can also
enroll for travel assistance online using our secure online enrollment system.

Inside the U.S.

Toll-Free 1-800-575-5014

Outside the U.S.

Collect 001-603-328-1926

Why Travel Assistance?

Compare the Difference Between Travel Assistance and Travel Insurance

Travel Assistance

Provides immediate support and assistance in case of an emergency with services such as:
  • Emergency evacuation and repatriation to the hospital of the member's choice, regardless of medical necessity
  • Covers you for any trip 50 miles or more from home, domestically and internationally
  • Can be purchased annually, for year-round coverage and is a great supplement to travel insurance

Travel Insurance

  • Covers monetary damages and compensates for unforeseen events like trip cancellation
  • Typically covers a single trip
View complete travel insurance vs travel assistance comparison »

On Call in the News

President & CEO Mike Kelly recently appeared with Neil Cavuto of Fox News to discuss On Call's efforts in evacuating hundreds of students, business and leisure travelers out of Cairo, Egypt during the political crisis.
Emergency Travel Assistance in the news
View more On Call International media coverage »

On Call in Action

On Call International helps travelers with emergency travel assistance everyday. Here is a true story from a recent incident.

While studying in France, a student suffered multiple injuries when he fell several stories from his dorm window. He was admitted to an Intensive Care Unit at a nearby hospital for a broken back, fractured ribs, and other injuries. After speaking with the local doctors, it was clear the patient needed evacuation back to the U.S. for further treatment.

Maintaining contact with the student's family every step of the way, On Call International immediately arranged for an air ambulance to transport him home, to New York, where he underwent the necessary treatment for a full recovery.

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Global Response Center
One Delaware Drive
Salem, New Hampshire 03079 USA
Toll Free: (800) 575-5014
Tel: (603) 328-1926
Fax: (603) 898-9172
If you are on your trip and have an emergency, please contact our 24/7
Global Response Center at (800) 575-5014 (toll free U.S. or Canada) or
(603) 328-1926 (anywhere in the world). You can also email us for
emergencies at mail@oncallinternational.com